Tek789 Privacy Policy — Data Protection & Member Privacy

Welcome to the tek789 Privacy Policy. This document transparently explains how the tek789 platform, operating at tek789.fun, collects, uses, stores, and protects your personal information as a registered member or visitor to our website.

Tek789 takes data privacy extremely seriously. We understand that your trust in us depends not only on the quality of the services we offer, but also on how we handle the sensitive information you entrust to us. We are therefore committed to consistently upholding the highest standards of data protection.

This Privacy Policy applies to all users of the tek789 platform, including website visitors, registered members, active players, and anyone who interacts with our services through any channel. This Policy is read alongside our Terms and Conditions, and both documents together form the complete agreement between you and tek789 regarding data management.

Tek789 collects various types of information from members and users to ensure that the services we provide are secure, personalised, and fully meet your needs. The types of information we collect can be grouped into several main categories:

Registration & Identity Information:

• Full name as it appears on your official identity document
• Date of birth for age verification purposes
• Email address and mobile phone number
• Current residential address including postcode and state
• Identity document details (national ID or passport number)
• Username and password chosen during registration

Financial Information:

• Bank account number for withdrawal verification purposes
• Registered digital wallet details (TNG eWallet, GrabPay, Boost)
• Records of deposits, withdrawals, and transaction history within the platform
• Information required for AML (Anti-Money Laundering) compliance

Usage & Technical Information:

• IP address and geographic location data at the country or state level
• Device type, operating system, and web browser used
• Game history, game preferences, and platform usage habits
• Login times, session duration, and in-account activity
• Cookie data and website analytics trackers

Collected Data Types Schedule:

Tek789 uses the information collected solely for legitimate purposes directly related to the services we offer. We will not use your data for any other purpose without first obtaining your consent.

The primary purposes for which your data is used are as follows:

• Account Management: Securely creating, verifying, and maintaining your member account at all times
• Transaction Processing: Efficiently processing deposits, withdrawals, and all financial transactions on the platform
• Identity Verification (KYC): Verifying the identity of legitimate members to comply with legal and regulatory requirements
• Security & Fraud Detection: Identifying and preventing suspicious activity, fraud, or the use of multiple accounts
• Customer Support: Providing effective and personalised assistance when you contact our support team
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need additional support or betting limits
• Product Improvement: Analysing usage patterns to improve the user experience and enhance platform features
• Marketing Communications: Sending promotional offers, bonuses, and the latest updates — only to members who have consented to receive such communications
• Legal Compliance: Fulfilling legal obligations, including financial reporting requirements and AML compliance

Tek789 does not sell, rent, or disclose members' personal information to third parties for their own commercial gain. However, in the course of legitimate business operations, there are limited situations where data sharing is necessary:

• Payment Service Providers: Required information is shared with trusted payment providers to securely process your deposit and withdrawal transactions
• Game Providers: Minimum technical data required is shared with game software providers to ensure smooth gameplay functionality
• KYC Verification Services: Identity information is shared with accredited third-party identity verification platforms for legitimate KYC purposes
• Statutory Authority: Information will be shared with legal authorities, enforcement agencies, or regulatory bodies when required by a valid court order or applicable legislation
• Business Partners: In the event of a merger, acquisition, or sale of business assets, member information may be transferred to the new entity, which will be subject to an equivalent privacy policy

All third parties that receive tek789 member data are required to comply with strict data confidentiality agreements and may only use that data for agreed purposes. tek789 conducts regular audits of service partners to ensure their data protection standards meet or exceed our own.

The tek789.fun website uses cookies and similar tracking technologies to enhance your browsing experience, maintain secure login sessions, and collect analytics data that helps us understand how users interact with our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as the platform cannot function properly without them
• Functional Cookies: Saving your personal preferences such as game settings, display preferences, and search history to deliver a more personalised experience
• Analytics Cookies: Collecting anonymised data on how users interact with our platform, pages visited, and time spent — helping us improve our services
• Marketing Cookies: Used to display relevant content and offers based on your interests and usage history. These cookies are only activated with your consent

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your overall user experience. For more information on managing cookies in your browser, please refer to your browser's documentation.

Tek789 continually invests in sophisticated security infrastructure to protect member data from unauthorised access, disclosure, modification, or unintended destruction. The security measures we implement encompass multiple layers of protection:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is protected by unbreakable HTTPS encryption
• Data-at-Rest Encryption: Sensitive information stored in our databases is encrypted using military-grade AES-256 algorithms
• Layered Access Control: Only authorized personnel with a legitimate business need may access member data, and every access is recorded in an audit log
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect and contain any security threats in real time
• Regular Penetration Testing: Independent security assessments are conducted periodically to identify and address any system vulnerabilities
• Two-Factor Authentication: A 2FA system is available for all member accounts to add an extra layer of protection against unauthorised access
• Secure Data Backup: Regular data backups are performed and stored in a secure, separate location to ensure rapid data recovery in the event of an incident

As a tek789 member, you have clearly defined privacy rights, and we are committed to making it easy for you to exercise those rights without unnecessary barriers. Your privacy rights include:

• Right of Access: You have the right to request and obtain a copy of all personal information we hold about you
• Right to Rectification: You have the right to request correction of any inaccurate, outdated, or incomplete information in our records
• Right to Erasure: Under certain circumstances permitted by law, you have the right to request deletion of your personal data from our systems
• Right to Restrict Processing: You may request that we restrict how we process your data in certain legally recognized circumstances
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time without providing a reason
• Right to Withdraw Consent: Any consent you have previously given may be withdrawn at any time, although this does not affect the validity of any processing carried out prior to that withdrawal

To exercise any of the above rights, please contact our privacy team by email at [email protected] or via the live chat within the platform. We will process your request within the timeframe required by applicable law.

Tek789 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or for as long as required by applicable law, whichever is longer.

In general, data retention periods are as follows:

• Active Account Data: Retained for the duration your account remains active and for several years after account closure for legal compliance purposes
• Financial Transaction Records: Retained for the minimum period required by applicable financial and anti-money laundering regulations
• Security Logs: Retained for a period sufficient to support security investigations and audit compliance
• Support Communication Data: Retained for a limited period to enable service quality monitoring and dispute resolution

Once the specified retention period has elapsed, your personal data will be securely deleted or fully anonymised in accordance with our established data management procedures. Anonymised data is no longer considered personal data and may be retained for statistical analytics purposes.

The tek789 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

Tek789 enforces strict age verification procedures during the registration process to ensure that only eligible adults can access our platform. Should we suspect or discover that information from an underage individual has been collected without our knowledge, we will take the following steps immediately:

• Immediately suspending the relevant account while an investigation is conducted
• Permanently deleting all related personal data from our systems
• Returning any funds that may be involved through the appropriate procedures
• Reporting incidents to the relevant authorities when necessary

The tek789 platform may contain links or references to third-party websites in certain contexts, such as payment provider information or responsible gaming resources. This Privacy Policy does not apply to those external websites.

Tek789 is not responsible for the privacy practices or content of third-party websites that you may access via links from our platform. We recommend that you read and understand the privacy policy of every website you visit before providing any personal information to them.

Tek789 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data management practices, the latest legal requirements, or new platform developments. Any amendments made will take effect immediately upon publication on this page.

For material and significant amendments, we will endeavour to notify members via their registered email or a prominent notice within the platform before the changes take effect. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest version of our Privacy Policy.

Continued use of the tek789 platform after any amendments are published constitutes your acceptance of the updated privacy terms. The date of the latest update is always displayed in the hero section of this page for your reference.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, the tek789 privacy team is ready to assist you.

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon within the platform
• Response Time: Privacy-related requests are processed within 5–10 business days

For official privacy rights requests such as data access, correction, or deletion, please clearly state your account number and the type of request being made so that we can process your request more quickly and accurately.